Effective Date: 4th December 2025
These Terms & Conditions (“Terms”) govern your access to and use of the website mysensae.com (“Website”), our mobile applications (if any), and any related services provided by Sensiv Care LLP (“we”, “us”, “our”). By using or ordering from the Website, you agree to be bound by these Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other applicable guidelines.
Sensae is operated by Sensiv Care LLP, a limited liability partnership registered in India. Registered office: Ground floor, 8/566, KT Complex, Kadalundi Chithra Cineplex, Mannur, Kadalundi, Kozhikode, Kerala.
You must be 18 years or older (or of legal age in your jurisdiction) to use the Website or make a purchase.
You must have the legal capacity to enter into a contract.
You agree to provide accurate and complete information when placing an order or registering an account.
You are responsible for safeguarding your login credentials.
We reserve the right to suspend or terminate access if misuse or violation of Terms is detected.
You are granted a limited, non-transferable, revocable licence to use the Website.
You agree not to:
Copy, modify, distribute, or repost any content.
Attempt to reverse engineer, hack, or disrupt the Website or services.
All prices are listed in INR (Indian Rupees) and include applicable taxes unless otherwise specified.
Payments are processed through secure third-party payment gateways.
We do not store full credit or debit card details.
Shipping timelines, return eligibility, and refund processes are governed by our separate policy documents.
By placing an order, you agree to those terms.
You agree not to:
Use the Website for fraudulent, illegal, or harmful activities.
Distribute malware, spam, or attempt to access restricted systems.
Violate intellectual property or privacy rights of others.
Violations may lead to immediate suspension, order cancellation, or legal action.
All content — including text, images, logos, graphics, trademarks, and product names — belongs to Sensiv Care LLP or its licensors.
Unauthorized use is strictly prohibited.
The Website and products are provided “as is” and “as available.”
We do not guarantee uninterrupted service, error-free functionality, or complete accuracy of product details.
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages, including loss of data, income, or reputation.
You agree to indemnify and hold Sensiv Care LLP (including its partners, employees, and associates) harmless from any claims or damages arising from:
Your use of the Website
Violation of these Terms
Misuse of any product purchased from us
We may suspend or terminate your access with or without notice if you violate these Terms or misuse the Website.
Certain clauses such as Intellectual Property, Disclaimers, and Liability will survive termination.
We reserve the right to modify or update these Terms at any time.
Changes become effective immediately upon posting on the Website.
Continued use of the Website indicates acceptance of the updated Terms.
These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Kozhikode, Kerala.
For any questions, concerns, or legal notices related to these Terms, contact us at:
SENSIV CARE LLP
Address: Ground floor, 8/566, KT complex, kadalundi, Chithra cineplex, Mannur, Kadalundi, Kozhikode, Kerala – 673328
Email: connect@mysensae.com
Phone: +91 89213 87673
Website: www.mysensae.in